Terms & Conditions

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Terms:
By entering Canmed terpenes Inc. website, you agree to all Terms and Conditions of Use.you also agree to fully comply with the applicable laws and regulations By using this website or ordering any products from Canmed terpenes Inc.

Disclaimer:

Canmed terpenes Inc.is disclaiming and making no warranties, expressed or implied, concerning this website, it’s content and all goods and services offered, or the information transmitted during the use of this website. All these limitations also apply to any other website whether owned by Canmed terpenes Inc. or a third party that offers our product and services. These Terms and the use of this website are governed by Ontario law without regards to any conflict of laws, rules, or any international rules, regulations, or treaties.

Limitations:
Under no circumstances are Canmed terpenes Inc. or its suppliers liable for any kind of damages, including, but not limited to damages for loss of profit, loss or corruption of data, or any business interruption, that arise out of the use or inability to use products and services sold on this website. This limitation applies even if Canmed terpenes Inc. or its authorized agent has been notified orally or in writing of the possibility of such damage.

Changes:
Canmed terpenes Inc. does not warrant that any of the information or materials on this website are accurate. Canmed terpenes Inc. may makes changes on this website, without notice time to time as needed.

Third-Party Services:
Canmed terpenes Inc. may use various third-parties  assistance such as marketing and payment processing companies in providing services and products, you consent to Canmed terpenes Inc.’ disclosure of your information to such third-party suppliers for any purchase you make. The third-party suppliers may be in any location around the world. As such, if you purchase over this website, your information may become subject to the laws of the jurisdiction(s) in which that third-party supplier is located. Canmed terpenes Inc.is not liable in any manner for the acts or omissions of any third-party supplier.

 

Product Use:
You should be at least the age of majority in your place of residence to use or purchase any product or services from this website. You further agree that you will not use any product purchased from Canmed terpenes Inc. for any illegal purpose and will not violate the laws applicable in your residence jurisdiction.

Warnings:. You agree that you are solely responsible for any use of the terpenes by you or any third party associated with you in any manner. You also agree that you fully release, defend, indemnify and hold Canmed terpenes Inc., its officers, directors, shareholders, employees, and agents harmless from any claims arising out of the use of the products. You agree to be solely responsible to determine the levels of concentration that are safe for your intended use. Any levels stated in this website are merely examples and are not recommendations, warranties, or representations.

Indemnification:
You agree to fully indemnify, defend and hold Canmed terpenes Inc. and its subsidiaries, affiliates, directors, officers, shareholders, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, fully harmless from any claim, cost, liability, action or actions, expense (including without limitations reasonable attorneys’ fees and expert witness costs), or demands made by any third-party, arising out of or relating in any manner to your use or misuse of this website, the services or products sold by Canmed terpenes Inc. on this website, or from your breach of these Terms.

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Marketing:
you consent to Canmed terpenes Inc. use of your email address for marketing or other purposes. At any time, you may opt out of the use of your email by using the unsubscribe feature in our emails.

Shipping Policy
We put every effort to ship your order within 24 hours of receiving it, Monday through Friday 8am to 5pm Ontario time.  Orders placed after 12:00pm may be shipped the following day. During busy periods, it may take up to 3 business days for your order to ship. If it takes more than 3 business days for our order to ship for any reason, you will be notified via email.

If you have any questions regarding your existing order, please do not hesitate to contact us at sales@Canmedterpenes.com. Please include your order number in your email to help expedite your service.

Return Policy

If you are not satisfied with your purchase, simply send it back within 30 days of purchase and we’ll refund the full cost of the item excluding the shipping costs.
To be eligible for a refund, your item must be unused and in the same condition as you received it.

Late or Missing Refunds
If you haven’t received a refund after 6 business days from the refund confirmation, please check with your bank or credit card provider since processing times can vary. If you’ve done that and the refund is not reflected on your account, please contact us at sales@canmed.com and we'll be happy to assist you to make sure you receive your refund.

Sale Items
Unfortunately, all sale items are subject to final sale and not eligible for any returns or exchanges.

Exchanges & Shipping
We only replace defective or damaged items. If you would like to exchange an item, please send us an email at sales@Canmedterpenes.com with the exchange details and return your item to:

Canmed Terpenes Inc.
Address:

Please keep in mind that shipping costs are non-refundable and we don't cover return shipping fees. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $70, you should consider using a trackable shipping service to return your item or to purchase shipping insurance since we can't guarantee that we receive non-insured, non-trackable shipping items.